Today, the Commission and the High Representative are assessing their steps to fight disinformation around the coronavirus pandemic and are proposing a way forward. This follows the tasking by European leaders in March 2020 to resolutely counter disinformation and reinforce resilience of European societies. The coronavirus pandemic has been accompanied by a massive wave of false or misleading information, including attempts by foreign actors to influence EU citizens and debates. The Joint Communication analyses the immediate response and proposes concrete action that can be quickly set in motion.
High Representative/Vice-President Josep Borrell said: Disinformation in times of the coronavirus can kill. We have a duty to protect our citizens by making them aware of false information, and expose the actors responsible for engaging in such practices. In today’s technology-driven world, where warriors wield keyboards rather than swords and targeted influence operations and disinformation campaigns are a recognised weapon of state and non-state actors, the European Union is increasing its activities and capacities in this fight.”
Vice-President for Values and Transparency Věra Jourová said: “Disinformation waves have hit Europe during the Coronavirus pandemic. They originated from within as well as outside the EU. To fight disinformation, we need to mobilise all relevant players from online platforms to public authorities, and support independent fact checkers and media. While online platforms have taken positive steps during the pandemic, they need to step up their efforts. Our actions are strongly embedded in fundamental rights, in particular freedom of expression and information.”
The crisis has become a test case showing how the EU and its democratic societies deal with the disinformation challenge. The following aspects are key for a stronger and more resilient EU:
Understand: First, it is important to distinguish between illegal content and content that is harmful but not illegal. Then, there are blurred boundaries between the various forms of false or misleading content: from disinformation, which is defined as intentional, to misinformation, which can be unintentional. The motivation can range from targeted influence operations by foreign actors to purely economic motives. A calibrated response is needed to each of these challenges. Furthermore, there is a need to provide more data for public scrutiny and improve analytical capacities.
Communicate: During the crisis, the EU has been stepping up its work to inform citizens about the risks and to enhance cooperation with other international actors to tackle disinformation. The Commission has been rebutting myths around the coronavirus, which have been viewed more than 7 million times. The European External Action Service, together with the Commission, enhanced strategic communication and public diplomacy in third countries, including the EU’s neighbourhood. Foreign actors and certain third countries, in particular Russia and China, have engaged in targeted influence operations and disinformation campaigns in the EU, its neighbourhood, and globally. For example, the EEAS East Stratcom Task Force detected and exposed more than 550 disinformation narratives from pro-Kremlin sources on the EUvsDisinfo website.